Frequent Questions Using The Phone System How do I divert a call ? How do I transfer a call ? How do I setup a VoIP phone Can I divert to International Numbers ? Billing Questions How often do I get billed ? How do I know what my monthly charges will be ? How do I change the monthly cost ? Where can I see call rates? Where can I see my call charges? What payment methods do you accept ? Where can I see VAT ? Most Frequent How much does it cost ? What do I need to use your service ? Which countries do you support ? Can I have it FREE ? General Questions Where are you based ? Are you reselling someone else's product ? Can I use your service with VoIP ? Phone Numbers Do you provide freephone or lo-call numbers Do you provide memorable numbers & how much do they cost ? How do I order numbers ? What is a UK 0844 number ? What is a UK 03 (or 033) number ? What is an Irish 0818 Number ? What is an Irish 076 Number ? What is a UK 0845 number ? What is UK Access Charge and Service Charge (for UK 08 numbers) What is a UK 0870 number ? What numbers types are available ?