The block RecordCall starts a voice recording of the call until hangup, then emails an .mp3 file with the recording to up to 3 specified email addresses. Optionally a pre-recorded message (Pre-Announcement) can be played to the caller before the recording begins. Only one recording can take place per call, if multiple RecordCall blocks are passed by a call then only the first block will start recording.

*We advise users make themselves aware of respective laws in their jurisdiction before recording calls.

Settings for this block

  • Label: An arbitrary label to help identify the block.
  • Email Addresses: The e-mail addresses to send the recorded message to. Can be up to three addresses separated with a comma (no spaces allowed).
  • Pre-Announcement: The optional audio file to be played back to caller before recording begins. (.mp3 or .wav format)

Simple Example

In this example if Joe Blogs misses a call, then the call will be forwarded to John Doe but Joe Blogs will receive a copy of the conversation via email as an audio file.